“One of the essential steps for effective negotiators to take in order to improve their negotiation techniques and skills is hot washing. Also called debriefing, hot washing involves looking at and analyzing your previous negotiation for improvement. Coach Troy Smith…
“Controlling emotions when you’re dealing with difficult personalities can be more than difficult–it can feel impossible. Using the Black Swan method of negotiating, Coach Don Fieselman gives practical and simple ways you can navigate difficult coworkers: improving your listening, staying…
“Coach Don Fieselman gives the 2 things beginner negotiators should be focusing on to grow their skills: apologies and low-stakes practice. By apologizing, you can show humility, responsibility, and respect–essential and vital attributes to building long-term rapport.” In this video, world…