The Rise of Social Media Customer Care

Discussion in 'Social Media Marketing' started by Mike Newton, Nov 15, 2017.

  1. Mike Newton

    Mike Newton Administrator Staff Member

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    "Customer care is an integral part of every business’s success. Customer service is a way of building a better relationship with your customers, thus increasing the opportunities for a positive impact on sales and customer loyalty."

    I found this article on websitebuilder.org.uk, In the infographic below, Website Builder outlines the benefits and the importance of social media customer care.
    *Caveat: All images, videos, audios & content are the property of their respective owners/authors. If they fail to appear because they have been moved or removed, you can refer to the source here.

    "Social media has not only emerged as a platform for marketing and advertising, but it is also a great place to build a caring community that would get social and engage with your customers, which is a must for boosting your brand’s image. In the infographic below, Website Builder outlines the benefits and the importance of social media customer care."


    [​IMG]
    What do you think? Please share your thoughts in the comments below. If you would like to check the source article or if the respective owners have moved the images displayed in this article, you can see them here.

    How are you managing your social media customers?
    #SocialMediaCustomerCare
     
    #1

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